Privacy Policy
Effective Date: July 17, 2026
At Punyakoti Agencies ("we", "our", or "us"), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Punyakoti Agencies mobile application, website, and related services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Mobile number
Email address
Delivery and billing address
Account credentials (if applicable)
Order Information
Products purchased
Order history
Payment status
Delivery preferences
Device Information
Device model
Operating system
IP address
App version
Device identifiers
Diagnostic and crash reports
Location Information
With your permission, we may collect your approximate or precise location to facilitate order delivery and improve our services.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Deliver products to your preferred address
Provide customer support
Send order confirmations and delivery updates
Improve our website and mobile application
Detect and prevent fraudulent activities
Comply with applicable legal requirements
Inform you about offers, promotions, and new products (where permitted)
3. Payment Information
Payments are processed through secure third-party payment service providers.
Punyakoti Agencies does not store your debit card, credit card, UPI PIN, or banking credentials on its servers.
4. Sharing of Information
We do not sell your personal information.
We may share your information only with:
Delivery partners for order fulfillment
Payment gateway providers
Technology and cloud service providers
Government authorities when required by law
All such partners are required to maintain the confidentiality of your information.
5. Cookies and Analytics
Our website and app may use cookies and similar technologies to:
Remember your preferences
Improve website performance
Analyze visitor behavior
Enhance your shopping experience
You may disable cookies through your browser settings; however, some features may not function properly.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable security measures, no method of electronic transmission or storage is completely secure.
7. Data Retention
We retain your information only for as long as necessary to:
Fulfill your orders
Provide customer support
Meet legal and regulatory obligations
Resolve disputes
Enforce our agreements
8. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your personal data
Withdraw consent where applicable
Object to certain processing activities
To exercise these rights, please contact us using the details provided below.
9. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take reasonable steps to remove such information.
10. Third-Party Services
Our app or website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of these third-party platforms. We encourage users to review their respective privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date. Continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
Punyakoti Agencies
Website: https://www.punyakotiagencies.co.in/
Email: punyakotiagencies@gmail.com (replace with your official email if different)
Phone: 9060916010